Privacy policy

DELIVERY  TIMES:

Delivery Times:

• Orders received (and paid) before 11 am will be processed and leave with the courier the same workday of ordering. 
• Orders processed after 11 am will be processed and couriered the next workday. 
• Please take note that the order is only confirmed once payment reflects. 

Delivery times:

• Regional towns: 1-4 working  days
• Outline areas: 1-6 working  days

Opening times:

• 8 am -8 pm Mon-Sun

Delivery Terms:

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• Product orders valued under R1200 including V.A.T. will have a delivery charge of 1-2kg - R100 - 5 kg -  R120 (Central areas).
• Product order over 5 kg  will shipment be calculated.
• The courier is not able to accept cash or payments or stock on our behalf and the drivers only operates during office hours - Monday to Friday.
• Delivery charges subject to change without notice.
• This condition applies to central areas only. Regional orders will be posted, or extra charges will be added for courier services.
• Any damaged or missing goods should be reported within 48 hours of receipt of order.
• Claims after this elapsed period will not be entertained.
• Goods returned after 14 days will carry a 10% handling fee.
• All re-deliveries of product/equipment orders will carry a further R100 delivery charge.

Payment Terms

• Eft payment must first reflect in bank account. Cash deposit payment  must pay extra fee of R20 for bank charges.Used Payfast for payment.
   

How to pay

Payment for online orders can be made by debit card, credit card.

BANK DETAILS

• Email copy of invoice with banking details

Return Policies

Goods (in original packaging and unused) must be returned within 7 days from purchase and a 10% handling fee will be charged. – Due to the nature of our products we can’t accept any opened or used products for returns.  

Other Terms

• The nail art shop  shall not accept any claim/return by the customer unless submitted in writing and received by The nail art shop within five (5) days of receipt of goods.
• All prices are quoted in Rand and include VAT

Goods are only sent out once payment is received.

• While stock lasts